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Municipal Monitor
Hi thembelanii hope everything went well on thursday. i only got the magazine from  postnet on friday, as it was delayed due to fog. there is much room  for improvement here as far as design is concerned. if they want the  magazine to follow this look i can reduce my design fee to r4000 per  issue. i also noted that the magazine is not printed on newsprint.dqvdfwcdwsaddfdqeawadmin1
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ATIO CORPORATION ANNOUNCES BUY-OUT IN PARTNERSHIP WITH ETHOS TECHNOLOGY
Atio corporation, a leading it solutions and services company, is proud to announce that ethos technology will be making a multi-million rand investment in the business. the investment will enable a consortium led by ethos technology, to buy-out zephyr management africa investment fund, a us-based private equity shareholder in atio corporation and currently its largest shareholder.the buyout involves a consortium of ethos technology, thuthukani information technology services and the management of atio corporation. this consortium will be making an offer for all atio corporation shares not already owned.“we are pleased to be able to attract an investment by a fund ...
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INTERNATIONAL BUYERS OF OUTSOURCED SERVICES CONVERGE IN DURBAN
Durban will host 40 international buyers of outsourced services in from 2 – 5 february as part of its smart city initiative. the buyers attending the south african outsourcing forum (saof) 2006 are from the united kingdom, usa and europe will spend three days in durban in one-on-one meetings with local suppliers of outsourced services as guests of trade and investment kwazulu natal, kznonsource and the dti. saof 2006 was initiated by sacccom (south african contact centre community), the national outsourcing industry body set up by the dti to ensure that south africa is well positioned to attract international outsourcing ...
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Contact centre industry hits 39% growth, outstrips jobs and investment target
The contact centre and business process outsourcing (bpo) industry in cape town has enjoyed unprecedented growth during 2005. there are now 167 contact centre and bpo operations employing a total of 14,345 people, up from 116 operations and 10,014 staff in 2004. this represents growth of 39% in the number of agent positions and 43% in the number of staff. these figures are revealed in calling the cape’s 2005 key indicator update, a sequel to last year’s comprehensive survey conducted in association with deloitte. the research, carried out by voice recruitment and analysed by deloitte, confirms that the industry is ...
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Call Centre Stimulate e-literacy in Africa through job creation
The emergent african call centre industry is fast becoming a major source of employment for low skilled job seekers. consequently, call centre operators are playing a role in increasing e-literacy among of the workforce. “this type of employment did not exist five years ago,” said nicholas maweni, marketing director of atio corporation. “new recruits receive training in the call centres and gain important telephony and computer skills crucial to working in the knowledge economy.”there are two key factors encouraging this job creation trend. increased outsourcing of call centres operations to africa by international players stimulates the demand for jobs. to ...
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The challenge from Africa to the South African call centre industry
Key trendsthe south african call centre industry is the most advanced on the continent due to the marketing of several benefits to overseas operations: relative low labour costs, neutral english accents, government’s openness to deregulation, sophisticated technology solutions and refined outsourced business models. however, south african operations are beginning to sit up and take notice of an emergent african call centre industry. three key trends are being watched. the proliferation of gsm networks in africa is opening up communications at the local loop. recent research by wireless intelligence indicates that the gsm networks in africa by q1 2005 serviced 85.4 ...
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South African Call Centre boom
Writer: thembelani tukwayosouth african government has identified the business processing outsourcing as a growth sector that if approached properly will help create many employment opportunities in south africa.during his state of the nation address in 2003, president thabo mbeki indicated that the bpo industry is critically in promoting growth as part of government’s micro-economic reform program.currently various stakeholders in the sector are putting numerous measures in place to support the development of the business processing sector which is driven mainly by the call centre industry.according to a report by research firm gartner, the global bpo market will grow to 179 ...
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t-systems
Systems invests r100 million in south africa’s telecoms markett-systems south africa has established two points of presence (pop) in south africa for its globally owned and managed high-speed network. this investment, to the tune of r100-million (€13 million), enables t-systems to provide guaranteed connectivity to anywhere in the world,thus linking corporate south africa to the global market at a very competitive price.now south african businesses can access the telekom global network with pops in over 125 international locations, a multiprotocol label switching (mpls) backbone with 26 petabytes of ip traffic per month, over 2,000 access points in more than 50 ...
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